1.-Will a website be useful for my business?
Yes, a website plays the part of a brochure, catalogue and business card, as well as of a doorway to your business, which you can get for a monthly cost lower than that of a classified on a newspaper. To send a print brochure to thousands of people would cost you a fortune. With a website you can have a worldwide presence at a small price.
2.-How can I put my business on the Internet?
You first need to pick a name (domain) that is appropriate for your business, and then you can get one of our hosting plans. Our hosting plans come with a large library of ready to use scripts for blogs, website builder, shopping carts, etc. For more information don′t hesitate to call us or fill out our contact form.
3.-What package do you suggest for small businesses?
We usually suggest small businesses and startups to get one of our smaller plans, to keep their cost low. You can always upgrade when your online presence grows.
4.-How can I get personalized email for my business?
All of our hosting plans come with unlimited number of email accounts.
5.-Can I use my account for commercial purposes?
Of course you can, just make sure the way you conduct business doesn′t conflict with our terms of use.
6.-May I use mailing lists to communicate regularly with my clients?
Yes, and with our hosting plans this is built into your control panel. Although we warn you that we have a zero tolerance policy for unsolicited emails and spam.
7.-May I sell products online? Can I have an online catalogue?
Sure! Use your own software of one of the options available with your hosting plan for shopping cart.
8.-What do I need to establish an e-commerce website?
Start by choosing a domain and one of our hosting plans, there you will have a few options to install a shopping cart with just a few clicks and you′re ready to go!
9.-Do you offer shopping carts or other e-commerce software?
Yes, we offer ZenCart, CubeCart and OsCommerce, but you can install your own.
10.-Will I be capable of making my website in such a way that stands out, is attractive to clients and at the same time is coherent with my offline presence?
Yes, to some extent, but if you want a great deal of customization you might need to hire a professional.
11.-Do I need to register my domain with Hosting HQ?
We provide a very good price on domain registration with a large variety of extensions. However if you already have a domain or prefer to register it elsewhere, you just need to make sure it points to our nameserver (provided with your hosting account).
12.-What are online credit card processors?
Online credit card processors are the entities that process the payments your customers make on your website, make the charge and notify and transfer it to your account.
13.-How can I make commercial transactions online in such a way that is safe and protects my clients?
The most common way to protect your transactions is when we certify the security of the server and through the secure socket layer (SSL) (https). As a courtesy we provide a shared certificate. This certificate allows your visitors to see some pages in your website as https (encrypted).
14.-How can I get my own online security certificate?
Contact us, so we can provide you with options depending to your needs and budget.
15.-How can I submit my site to the search engines?
Most search engines have a free form to submit your site to them, however there are services like the one offered at www.selfpromotion.com that let you submit your site. If you need futher assistance feel free to contact us.
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